Return Packaging & RMA Guide
Frisco Labs
Return Packaging & RMA Guide
Returns go faster when packages are prepared correctly. This guide explains what to include, how to package items, and how to avoid delays or rejected returns.
Start a Return (Fastest Method)
Email us with:
- Order number
- Full name
- Email used at checkout
- Reason for return
We’ll reply with next steps based on the official Refund Policy.
Packaging Rules
- Use sturdy packaging to prevent damage in transit
- Ensure items are secured and not loose inside the box
- Include original packaging when required by policy
- Do not ship returns without contacting support first
What to Include Inside the Box
- A note with your order number and email
- Any required photos or supporting info (printed if applicable)
- All items included in the return request
Refund Policy Reference
The official policy always controls return eligibility and timelines.
View Refund Policy
Products are intended for lawful purchase and use where permitted. Always comply with local laws.