Frisco Labs Customer Support
Contact Information
For order support, shipping questions, returns, account help, or product questions, contact Frisco Labs by email or live chat.
Fastest Support
Email or Live Chat
Email:
info@FriscoLabs.com
Website:
FriscoLabs.com
Please include your order number when contacting us about an existing purchase.
Support Days
Monday–Friday
Support Hours
11:00 AM–6:00 PM Pacific
Support Method
Email & live chat
Customer Support
For the fastest review, include:
- Order number
- Full name used on the order
- Email address used at checkout
- A clear description of the issue
- Tracking number when the request involves shipping
Returns
Do not mail a return without written Return Authorization from Frisco Labs.
Return instructions and the correct return address are provided after a return is approved for shipment.
Mailing Address
Frisco Labs LLC
2930 Domingo Ave, Suite 420
Berkeley, CA 94705
United States
Mailing address only. Do not send product returns here unless your written Return Authorization specifically instructs you to do so.
Business Address
Frisco Labs
11848 Dublin Boulevard
Dublin, CA 94568
United States
Frisco Labs is an online business. This address is not a walk-in retail store or customer-service location.
Support Hours
Support is available Monday through Friday, 11:00 AM–6:00 PM Pacific Time.
Response times may vary during weekends, holidays, carrier disruptions, or periods of unusually high support volume.
Frisco Labs is online-only and provides customer support by email and live chat. Please do not visit either listed address for in-person support, order pickup, or returns unless Frisco Labs has expressly approved it in writing.
