Wholesale Shipping Guide

Frisco Labs

Wholesale Shipping Guide

Bulk orders move faster when expectations are clear. This page covers processing time, UPS service options, cutoff guidance, tracking updates, signature delivery, and what to do if a shipment needs attention.

Processing Times & Cutoff Guidance

  • Typical processing: most wholesale orders are presented as processing within 24–48 business hours, Monday through Friday.
  • Cutoff guidance: orders placed after 12:00 PM PST will usually move into the next business day workflow.
  • Next Day Air timing: Monday through Thursday is usually the best fit, while Friday expedited orders often move on Monday because of carrier timing.

During heavier demand, processing can run slightly longer. If tracking does not appear instantly, the order is often still being packed or waiting for first carrier scan.

UPS Shipping Options at Checkout

Frisco Labs’ live shipping policy states that UPS Next Day Air, UPS 2nd Day Air, and UPS 3 Day Select are available at checkout, with live carrier rates generated from the UPS integration. In many cases, those rates may be below standard retail counter pricing. :contentReference[oaicite:1]{index=1}

  • Choose the service speed that matches your restock window.
  • Make sure the shipping address is complete, especially unit or suite details.
  • Plan for signature availability when required.

Tracking Emails & “Label Created” Explained

What does “Label Created” mean?
It means your shipping label has been generated. Tracking movement normally appears after UPS scans the package into its network, which can take additional time after packing or pickup.

Frisco Labs’ shipping and FAQ pages say tracking updates are sent automatically by email, and customers can expect status updates such as in transit, out for delivery, and delivered. Keep your order confirmation available so support can help faster if needed. :contentReference[oaicite:2]{index=2}

Related page: Shipping & Tracking FAQ

Shipping Protection (Optional)

Shipping Protection is optional at checkout. Frisco Labs’ live policy says it can provide coverage for certain shipping issues such as damage, loss, or theft during transit when selected. :contentReference[oaicite:3]{index=3}

Claim handling depends on carrier confirmation and documentation. Frisco Labs’ live Shipping Claims page says recovery or investigation timing can vary, and the fastest cases usually include clear photos, trace details, and complete order information. :contentReference[oaicite:4]{index=4}
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