Signature Delivery Guide
Frisco Labs
Signature Delivery & Receiving Guide
Many packages require the purchaser to be available to receive the parcel. This guide helps you plan delivery, avoid missed attempts, and reduce “delivered but not received” situations.
Why Signature Delivery Exists
- Protects customers from theft and misdelivery
- Creates a clean delivery record and reduces disputes
- Helps ensure the package reaches the intended recipient
How To Plan for Delivery
- Watch for “Out for Delivery” updates in your tracking email
- Be available at the delivery address during the expected delivery window
- Make sure your address includes apartment/unit numbers
- Use a secure delivery location if you cannot be home
If You Miss a Delivery Attempt
- Check tracking for the next attempt or hold location
- If available, request a hold for pickup at a UPS location
- Do not wait too long ; carriers may return packages after repeated attempts
Pro Tips to Avoid Delays
- Double-check your email address so you receive tracking updates
- Use a delivery address where someone can sign during business hours
- Keep your phone available on delivery day
Need help? Start here ; Support Center
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